Several years ago SR SUNTOUR started a project whose target was to include highly skilled sponsored athletes into all stages of the development process of new products. The WERX program was launched then as a long term project to improve the quality, function and performance of its products.

SR SUNTOUR North America has expanded this idea with a full menu of service options to keep your SR SUNTOUR products performing at their best. All services performed are backed for 90 days once delivered.

Prices include labor and parts detailed in each service repair menu. Additional parts may be required. Shipping charges at checkout are for returning the fork to the customer. Customer is responsible for the shipping and cost to our facility.

It is recommended to replace the oil in your cartridge every year or 100 hours of use approximately.

Rear shocks should have the air sleeve serviced every year. Full shock service should be performed every 2 years.

After the order is placed, SR SUNTOUR North America will contact the customer in 1 business day to set up shipping instructions and a Return Authorization Number. PLEASE Do Not Ship Us Your Items Before We Contact You! Thanks in advance.

AIR SLEEVE SHOCK SERVICE

Clean and inspect shock for wear/damage
Torque check on safety fasteners
Replace seals and wiper
Inspect shock for function on hand dyno

SHOCK FULL SERVICE

Clean and inspect fork for wear/damage
Torque check on safety fasteners
Check controls for proper functions
Replace worn/damaged small parts, ie wipers, seals, bushings etc.
Replace DU bushings
Air sleeve service and lubrication
Oil service for IFP and damper
Inspect shock for function on hand dyno

Werx Services

Werx Suspension Fork Service

Werx Rear Shock Service

Werx Cartridge Service

Air Fork Travel Change